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TLC DENTISTRY

Tender Loving Care Dentistry

Terms & Conditions

Effective Date: September 23, 2026

These Terms & Conditions govern your use of the TLC Dentistry website and certain communications provided by TLC Dentistry.

By using our website or voluntarily participating in our text messaging program, you agree to the applicable provisions of these Terms & Conditions.

Website Information

Information provided on tlcdentistrypdx.com is intended for general informational purposes and to help patients learn about TLC Dentistry and available dental services.

Website content should not be considered a substitute for:

  • A dental examination
  • Professional diagnosis
  • Professional treatment recommendations
  • Individualized medical or dental advice

Your particular treatment needs can only be determined after appropriate evaluation by a qualified health care professional.

Dental Emergencies and Medical Emergencies

Do not rely on website forms, email, or text messaging for emergency assistance.

If you are experiencing a life-threatening medical emergency, call 911.

For an urgent dental issue, contact TLC Dentistry directly at 503-774-3546 or seek appropriate emergency dental or medical care.

Appointment Requests

Submitting an appointment request through our website, email, telephone service, or text messaging system does not guarantee that an appointment has been scheduled.

An appointment is considered confirmed only after TLC Dentistry confirms the appointment with you.

SMS Terms & Conditions

When you voluntarily opt in to receive SMS messages from TLC Dentistry, you consent to receive text messages relating to your interactions with our dental office.

Messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling communications
  • Rescheduling requests
  • Responses to patient questions
  • Office-hour or closure information
  • Customer-service communications
  • Administrative communications
  • Treatment-related administrative information

Message frequency may vary.

Message and data rates may apply.

Your consent to receive SMS communications is not a condition of receiving dental treatment or services from TLC Dentistry.

SMS Opt-Out

You may stop receiving SMS messages at any time.

Reply STOP to a TLC Dentistry text message to unsubscribe.

After receiving your opt-out request, we may send one confirmation message stating that you have been unsubscribed.

You will no longer receive messages through the applicable SMS program unless you subsequently opt in again.

SMS Help

Reply HELP for assistance.

You may also contact us at:

503-774-3546
or
tlcdentistry.or@gmail.com

Re-Enrolling in SMS Messages

If you previously opted out and later want to receive text messages again, you may provide consent through an available TLC Dentistry opt-in method.

Where supported by our messaging provider, you may also be able to reply START to resume messages.

Wireless Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Your carrier’s standard message and data rates may apply.

Questions about your wireless service plan should be directed to your wireless carrier.

Mobile Telephone Number Responsibility

By providing a mobile telephone number, you represent that you are authorized to use that number.

If your telephone number changes, is disconnected, or is reassigned to another person, please notify TLC Dentistry.

Consent and Automated Technology

By voluntarily providing your mobile number and opting in, you authorize TLC Dentistry to send permitted text messages to that number.

Messages may be sent using automated or computer-assisted technology.

Consent to receive automated SMS communications is not a condition of receiving dental treatment.

Privacy of Text Messages

Text messages can potentially be viewed by anyone who has access to your mobile device.

SMS may therefore not be appropriate for highly sensitive medical, financial, or identification information.

Do not send sensitive information through text messaging unless specifically instructed by TLC Dentistry.

Privacy

Use of our text messaging program is also subject to our Privacy Policy.

TLC Dentistry does not sell mobile numbers, SMS consent information, or SMS opt-in data.

Mobile opt-in and consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Appropriate Website Use

You agree not to:

  • Attempt unauthorized access to our website or systems
  • Interfere with website operation
  • Introduce viruses or malicious software
  • Impersonate another person
  • Submit fraudulent information
  • Use the website for unlawful purposes

Third-Party Services

Our website and communications systems may rely upon third-party service providers, including:

  • Website hosting companies
  • Telecommunications providers
  • Text messaging providers
  • Payment processors
  • Technology vendors

We cannot guarantee uninterrupted availability of third-party systems or communications networks.

Website Availability

We may modify, suspend, update, or discontinue portions of the website at any time.

We do not guarantee that the website or any particular feature will always be available or error-free.

Changes to These Terms

TLC Dentistry may update these Terms & Conditions periodically.

Revised terms will be posted on our website with an updated effective date.

Governing Law

These Terms & Conditions are governed by applicable federal law and the laws of the State of Oregon.

Contact Us

Questions regarding these Terms & Conditions may be directed to:

TLC Dentistry
Andrew K. Phan, DMD
6919 SE 82nd Ave, Suite 103
Portland, OR 97266

Phone: 503-774-3546
Email: tlcdentistry.or@gmail.com
Website: tlcdentistrypdx.com